Managing Sustainability with Eco-Business Intelligence Instruments

Abstract

In response to increasing concerns of society about environmental degradation and increasing demands for a transition to a more sustainable society, the business companies are increasingly active in aligning their processes and services with a sustainability agenda. Production, distribution and supply of goods and services require material and energy consumption, having an impact on natural resources both quantitatively and qualitatively, generating waste, pollution and disrupting ecosystems. Ecobusiness intelligence is the capacity of people, processes and applications/tools to organize business information, to facilitate consistent access to them and analyse them in order to improve management decisions, for better performance management of the organizations that are increasingly pressed to synchronize their processes and services with a sustainable development agenda, through the development, testing and implementation of decision support software. This paper advances the idea that BI methods and tools have an important but as yet not well studied role to play in helping organizations implement and monitor sustainable and socially responsible business practices.