Factors in Improving Performance through Rewards in Public Sector: A Concept Paper

Abstract

The public sector organizations in Malaysia play a major role in the development of the country. The reward system is very important because it has a vital role to keep employees motivated and attached to work. This study aims to analyze the effect of giving rewards on the improvement of the performance of an organization, especially in the public sector. Rewards are issued to employees as encouragement when they have delivered their job well. The study shows how giving rewards may increase employees’ motivation, job satisfaction, and a sense of achievement that may help contribute to better performance. Besides being effective in the short-term, rewards could also impact long-term performance and bring benefits to all public servants such as motivation towards better services. The study also criticised how giving rewards in the government sector is not the only factor in managing performance, but also looks at other factors to improve performance.