From Supply Chain Stakeholder to Service Customer: An Engineering Framework for Vehicle-Based Services

Abstract

Geographic distance between supply and demand reduces spatial accessibility. Vehicles have been contributing to improved spatial accessibility by offering transport services for people and goods. From traditional trucks to mobile health clinics, vehicles can offer a wide range of functionalities on wheels. To develop context-specific vehicles-based services, we propose a novel engineering framework based on a supply chain perspective. Requirements are derived from supply chain stakeholders and translated into vehicle-based services and vehicle components.