A qualidade dos cuidados de enfermagem no ambiente de prática de enfermagem: revisão scoping

Abstract

The aim of this study is to examine the scientific evidence about the Quality of Care in the Nursing Practice Environment. It is increasingly important for the satisfaction of clients, nurses and the efficiency of organizations to understand the relationship between the nursing practice environment and the quality of nursing care. A scoping review was carried out during the month of November 2020, in which studies published between 2015 and 2020 were included to provide an overview of which characteristics of the practice environment influence the quality of nursing care. Of the 940 titles and abstracts identified, 21 studies were included, of which 10 studies are cross-sectional studies and 7 are descriptive studies. Evidence indicates that there are several factors that affect the quality of nursing care and the nursing practice environment. Job satisfaction, nurse manager support and support, career progression, sleep disorders and computer systems are characteristics of the nursing practice environment that interfere with the quality of nursing care.