TOE framework in risk management during implementation of the Croatian national Port Community System

Abstract

The subject of this paper is use of Technological-Organisational-External (TOE) framework during implementation of the Croatian national Port Community System between 2018. and 2022. Main research hypothesis is that TOE framework is a suitable, yet generally unrecognized abstract model for project risk mitigation during development of complex maritime cargo single windows systems. Formal development requirements along with the main stakeholders and their internal systems are identified. Project risk is mapped to the framework’s criteria, its execution and main milestones are identified and discussed, including risk occurrences during project execution, leading to confirmation of the work hypothesis. As a conclusion, improvements to the methodology are proposed, along with possibilities of the future research.