Comparing the Interpretation of Emotion in the Context of Human Experts and Artificial Intelligence

Abstract

This paper explores the ability of artificial intelligence (AI) to detect or interpret emotions from information provided in the form of text. The study utilizes surveys (profiles) of 10 participants receiving palliative care. The profiles are analyzed manually by human experts and separately by IntenCheck, an AI system, to identify emotions displayed by each profile. The findings of each entity is then compared. This research is preliminary in nature and is the groundwork for forthcoming use of this technology. In the future, this work will incorporate a predictive model once a reliable form of emotion-identifying AI is achieved. The predictive model will assess overall positive or negative emotion of text, and subsequently, compare the success of treatment and livelihood of patients. After comparing the overall emotion with sustainability of numerous people, the AI will expectantly be able to analyze and predict the success of treatment and the likelihood of achieving preferred outcomes for patients based on their personal profiles.