The Role of Formal and Informal Structures In Shaping the Corporation’s Relational Capital

Abstract

The paper presents the origin of the term of ‘relational capital’ by reference to such previous management systems as human relations, organizational culture, or human resources management. At the same time, the author indicates the significance of relational capital in the recent conceptions associated with the treatment of management as a process. On that background, the roles of formal and informal structures in shaping relational capital are discussed, marking both positive and negative influence of such capital in the corporate management system.