Organizational robustness and information systems

Abstract

The concept of robustness is critically analyzed. Although robustness has been widely adopted across scientific disciplines, no comprehensive and systematic conceptualization on robustness exists. This paper develops a framework to conceptualize organizational robustness. The framework outlines mechanisms of organizational robustness in three layers - strategical mechanisms, functional mechanisms, and infrastructure mechanisms. The complex role of information systems for organizational robustness is also discussed.