Librarians as change agents for sustainable library and information service delivery in a digital society

Abstract

This paper investigates the role of Librarians as change agents for sustainable library and information service delivery in a digital society. The purpose of the study were: to ascertain the types of Library and information service delivery; to investigate Librarians’ role as change agents for sustainable library and information service delivery; to find out the challenges librarians face as change agents for sustainable library and information service delivery; and to proffer solution to enhance librarians’ role as change agents towards the sustainable library and information service delivery in a digital society. The study adopts a conceptual review based on previous research. It was recommended that Librarians as change agents should re-examine and reconfigure their job roles in library and information service delivery for relevance in their field, there is a need to meet up with their multi-dimensional job roles to sustain library and information service delivery in a digital society. More so, adequate funding, training and retraining, tooling, and retooling to avoid phobia for loss of job/ insecurity should be provided for librarians/libraries to keep up with effective service delivery. The study concludes that sustainable library and information service delivery in libraries generally and for librarians in particular will enhance their multi-dimensional job roles today and tomorrow to know what has changed in a digital society.