Communication and action predictability: two complementary strategies for successful cooperation

Abstract

Making one's actions predictable and communicating what one intends to do are two strategies to achieve interpersonal coordination. It is less clear whether these two strategies are mutually exclusive or whether they can be used in parallel. Here, we asked how the availability of communication channels affects the use of strategy to make one's actions predictable. In three experiments, we investigated how people reach joint decisions if they are not allowed to communicate at all (Experiment 1), allowed minimal reciprocal communication (Experiment 2), or allowed to use the full range of conventional communication (Experiment 3). We found that when participants were not allowed to communicate, coordination was achieved by increasing action predictability. When conventional communication was allowed, there were no attempts to increase action predictability. In the minimal reciprocal communication condition, successful pairs both increased action predictability and established a communication system. Overall, this study demonstrates that people are able to flexibly adapt to coordination challenges during joint decision making and that communication reduces behavioural constraints on joint action coordination.