Resistance factors in software processes improvement

Abstract

Several companies have been carrying out software processes improvement projects. However, some of them give up before the project ends and others take much longer than expected to get it accomplished. This way, identifying the resistance factors that influence the implementation of such projects might serve as a reference to professionals in this area on the one hand, and help to manage future projects on the other, throught the use of priventive actions that either lessen or eliminate the resistance factors' consequences. For this matter, this article presents a survey with 36 professionals involved in initiatives of software prosses improvement in 18 companies in the state of Rio Grande do Sul, Brazil.