Smart metering and water end-use data: Conservation benefits and privacy risks

Abstract

Smart metering technology for residential buildings is being trialed and rolled out by water utilities to assist with improved urban water management in a future affected by climate change. The technology can provide near real-time monitoring of where water is used in the home, disaggregated by end-use (shower, toilet, clothes washing, garden irrigation, etc.). This paper explores questions regarding the degree of information detail required to assist utilities in targeting demand management programs and informing customers of their usage patterns, whilst ensuring privacy concerns of residents are upheld.