The mediating role of organizational commitment in the effect of employee well-being on job performance: An example of a port in Türkiye

Abstract

This study investigates the mediating role of organizational commitment in the relationship between employee well-being and job performance, focusing on a case study of Mersin Port in Türkiye. A survey was conducted with 359 employees working at Mersin Port, utilizing a structured questionnaire distributed via email. The data collection process incorporated three validated scales alongside a sociodemographic questionnaire. Specifically, the Well-Being Scale, Job Performance Scale, Organizational Commitment Scale, and demographic characteristics were assessed. Data were analysed using IBM SPSS 27 and Jamovi Project 2024. The findings indicate that psychological well-being has a significant impact on job performance, both directly and indirectly, through emotional commitment. Findings show that emotional commitment serves as a partial mediator in the relationship between psychological well-being and job performance. Specifically, a significant relationship has been identified between employees’ sense of belonging to their workplace and the concept of organizational commitment, with continuance commitment emerging as the most influential mediating factor in this process. Consequently, the findings highlight the necessity for employees to maintain not only their professional knowledge and experience but also their physical and psychological well-being in order to sustain the benefits associated with their job. It is believed that this study will serve as an example for future studies in the field of maritime.