Lack of group support and burnout syndrome in workers of the state security forces and corps: Moderating role of neuroticism

Abstract

Background and Objectives: This research analyzes the relationship between the lack of group support and burnout syndrome in workers of the State Security Forces and Corps, considering the role of personality traits in this relationship. In particular, it is hypothesized that neuroticism will moderate this relationship. Materials and Methods: Participants were 237 workers from the State Security Forces and Corps dedicated to tasks of citizen security. Results: The results show that neuroticism moderates the relationship between lack of group support and the three components of the burnout syndrome: emotional exhaustion, depersonalization, and personal fulfillment. Conclusions: The findings are discussed, suggesting intervention strategies for the improvement of the agents’ personal well-being.