Relationship between Workplace Incivility and Employee Performance

Abstract

Workplace incivility frequently occurs in both public and Delta State private enterprises, and it has adverse effect on organizational functioning. This study examines the relationship between workplace incivility and four dimensions of employee performance (task performance, adaptive performance, counterproductive work behavior, and contextual performance). Data was collected using a selfadministered questionnaire, and participants were 227 employees selected from Local Government Councils in Delta State, Nigeria. Hypotheses were tested using simple linear regression. Findings revealed that workplace incivility was negatively related to both task and adaptive performance, but only significantly related to task performance. Furthermore, workplace incivility was found to be positively related to counterproductive work behavior and contextual performance, however, this relationship was only significant for counterproductive work behavior. It was recommended that management of Local Government Councils in Delta State should create an environment where uncivil behavior among employees is reduced