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Explorıng Customer Satısfactıon to Use Mobıle Bankıng: An Extensıon of UTAUT Framework

  • Wulandari A
  • Marcelino D
  • Suryawardani B
Asia Pacific Management and Business Application (2023) 12(2) 187-208
DOI: 10.21776/ub.apmba.2023.012.02.4
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Abstract

… (FC), behavioural intention (BI), and use behaviour (UB) are the variables employed in the UTAUT model of this research. Customer satisfaction (CS) and perceived risk (PR) are the …

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APA

Wulandari, A., Marcelino, D., & Suryawardani, B. (2023). Explorıng Customer Satısfactıon to Use Mobıle Bankıng: An Extensıon of UTAUT Framework. Asia Pacific Management and Business Application, 12(2), 187–208. https://doi.org/10.21776/ub.apmba.2023.012.02.4

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