The Aspects of Job Quality and Work Precarity of On-Demand Gig Workers: A Systematic Literature Review

Abstract

This systematic literature review paper focuses on the contextual understanding for on-demand gig workers from the perspective of job quality and work precarity. While on-demand gig work being perceived as ways to solve unemployment and contribute towards economic development, there are growing debates over precarity and vulnerability of this line of work as well as the life of the workers. The methodology applied was based on past systemic literature review flow and Preferred Reporting Items for Systematic Review and Meta-Analyses (PRISMA), which includes identification, screening, eligibility, and inclusion phases. The review comprises all type of research field with relevant criteria of research published in the past five years from the two reliable electronic databases which are Web of Science and Scopus to maintain relevancy and precision. At the end of filtering procedure, fifteen scientific articles were selected and the common themes for on-demand gig workers were identified: the provision job quality from the job provider, and work precarity among gig workers.