Ritual check-in, shocked immersion, regained stability: A sequential typology of news experiences in crisis situations

Abstract

This short paper discusses people’s news experiences before, during and after societal crisis situations, contributing with a sequential typology outlining the three phases ritual check-in, shocked immersion and regained stability. Theoretically, we draw on classical contributions to media studies and sociology, particularly the concepts of ritual communication and ontological security. Empirically, we build on qualitative interview studies with news audiences in Norway, spanning 5 years and different crisis cases including political turmoil, the COVID-19 pandemic and climate change. We underline the significance of emotional distancing to regain stability, and identify crises lacking start- and endpoints as particularly difficult to navigate. These insights should instigate further debate about our understanding of news audiences in a tumultuous world, particularly relevant to scholarship on news use and avoidance.