Perceived enablers and obstacles to team effectiveness

Abstract

This study assesses employee perceptions of factors that have the potential to contribute to or influence team effectiveness (communication and conflict management, leadership and motivation, diversity, social loafing) and, of the level of perceived team effectiveness in the organization. Biographical influences were also evaluated. A sample of 75 employees was drawn using cluster sampling. Data was collected using a self developed, precoded questionnaire whose psychometric properties were statistically assessed. Data was analyzed using descriptive and inferential statistics. The results indicate that leadership and motivation and, diversity significantly contribute to team effectiveness. Also, social loafing does prevail and has the potential to hinder team effectiveness. Recommendations to enhance team effectiveness are presented.