One organization's use of Lotus Notes

Abstract

The Housing and Development Board (HBD) of Singapore is the country's public housing authority that provides high-quality affordable housing and to build communities. Lotus Notes supports these goals by implementing the Integrated Office System (IOS), a HBD's Office Automation project that facilitates organization-wide communication and provides shared access to information and documents. Notes provides a full application development environment and integrated imaging and voice functionality, and facilitates the development of department filing registries with text-free search capabilities. HBD's Notes applications is divided into three levels: corporate applications, departmental applications, and interorganizational applications.