Operation Diagnosis on Procedure Graph: The Task and Dataset

Abstract

Users usually consult the manufacturers or the internet when they encounter operation questions with an electronics product. In this paper, we explore to represent an operation question as a procedure graph and formulate the problem of operation diagnosis as two sub-tasks, namely error node detection, and correction, on top of the graph. We construct the first benchmark for this task and propose a transformer-based model to integrate external knowledge and context information to enhance the performance. Experimental results show the effectiveness of our proposed model.