Sustainable Well Segment Operational Service Strategy through Standard Work Instruction Design Analysis

Abstract

The maintenance and productivity of oil and gas wells heavily rely on well service, which is provided by various departments including Laboratory and Maintenance. Although existing work procedures are in place, operational effectiveness and quality are often inadequate, leading to errors, unstructured tasks, downtime, and safety hazards. In order to improve the quality of well service, a set of standardized work procedures based on DMAIC principles is proposed. This paper presents findings from field observations, performance index analysis, and HSE statistics. By implementing redesigned Standard Work Instructions, a reliable mitigation measure is found to be achievable, as evidenced by House of Risk data. The results suggest that a sustainable and effective operational service strategy for well segments can be established through a carefully designed set of Standard Work Instructions.