Gamification Approach in Cloud-Based Corporate Training †

Abstract

This paper presents a corporate training approach that relies on cloud infrastructure and business process models to improve employee development. It introduces a cloud-based corporate hierarchy model that forms the basis for designing and implementing training materials and courses to achieve corporate strategy goals. The approach is based on business processes designed as BPMN diagrams to provide clarity of the process execution structure in the organization. The training course is also modelled using BPMN diagrams, which allows for a systematic and consistent presentation of the training content in all processes in which employees participate. The paper describes an experiment of simulated collaborative corporate training conducted during the learning process at one Bulgarian university. Within the experiment, gamification was integrated using game elements, game techniques, and competitive challenges, which stimulated the engagement of the learners and strengthened their motivation for active participation in corporate training.