Retrospective of tourism management for quality change in the province Manabí, Ecuador

Abstract

The article aims to analyse the retrospective of tourism management in the Manabí province, as a starting point to project the necessary quality changes, in a context of technological revolution and recently of forced pause given the Covid-19 pandemic. The theoretical-methodological precepts address tourism management and the system that supports it, consisting of space, supply, demand and tourism managers. The characterization of Manabí is carried out within the Ecuadorian context and the consideration of national policies. Through methods, techniques and tools, such as bibliographic review, official documents, surveys, interviews, cartographic, descriptive statistics and others, aided by Excel, SPSS, ArcGIS software; the reconstruction of the recent past occurs. Considering the previous analysis, the key axes that will induce a change in management towards tourism quality in the Manabí province are indicated. From the Spanish experience, emphasis is placed on quality and hygienic sanitary conditions, requirements to overcome more than the current pandemic.