Automated Car Damage Assessment Using Computer Vision: Insurance Company Use Case

Abstract

Automated car damage detection using computer vision techniques has been studied using several datasets, but real cases for insurance companies are usually dependent on private methods and datasets. Furthermore, there are no metrics or standardized processes that describe the situation in which the company analyzes the customer’s images, the models used for the inference, and the results. We perform extensive experiments to show that our proposal, an ensemble of 10 deep learning detectors based on YOLOv5, improves the state-of-the-art not only in terms of typical metrics but also in terms of inference speed, allowing scalability to thousands of instances per minute. A comparison with YOLOv8 is carried out, showing the differences between both ensembles. Furthermore, a dataset called TartesiaDS, labeled under the supervision of professional appraisers from insurance companies, is available to the community for evaluation of future proposals.