Conflict management and group decision support systems

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Abstract

Computers promise to change collaborative work in profound ways. They are likely to have special impact on processes which require fine judgments, foresight, and handling of large amounts of information, such as decision-making and strategic planning. Several authors (Huber, 1984; Kraemer and King, 1986) have discussed the potential benefits of decision support systems for organizational decision-making.

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Poole, M. S., Holmes, M., & DeSanctis, G. (1988). Conflict management and group decision support systems. In Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work, CSCW 1988 (pp. 227–243). Association for Computing Machinery, Inc. https://doi.org/10.1145/62266.62284

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