Proposal for the integration of risks in the life cycle of business processes and their relationship with process mining

Abstract

Through business process modeling, organizations in general have managed to optimize their processes, through a robust and automated process architecture. Similarly, through risk management, companies seek to ensure that the risks that can negatively affect the achievement of the organizations' strategic objectives are identified, analyzed, and adequately responded to. Based on the risk assessment, an organization will need to choose whether to accept the risk, mitigate the risk, or transfer the risk to the same or another process. When carried out effectively, risk management in business processes ensures that the organization's limited resources are prioritized to address in the most efficient way the problems that will affect them the most, and thus their continuity is achieved. and sustainability. This article explores questions associated with What is a business process, BPM? and What are the risks associated with business processes? How does the use of BPM modeling and process mining facilitate risk management at all stages of the process lifecycle? The most important contributions are related to the mapping of cycle risks to a functional and specific framework, and affect the life cycle in its entirety, which were analyzed through process mining.