Toward measuring R&D knowledge management capability: scale development and empirical validation

Abstract

Purpose – This study aims to perceive research and development (R&D) knowledge management from a capability-based view, develops a theoretically grounded construct and empirically validates it within R&D organizational settings. Design/methodology/approach – The paper presents a five-step multi-method research design consisting of a literature review, expert interviews and surveys to develop and validate the R&D knowledge management capability scale within R&D organizations. Findings – R&D knowledge management capability construct emerges as a three-dimensional construct with dimensions – knowledge creation, communication and commercialization which can be measured through a parsimonious set of items, designed at team levels within R&D organizations. Research limitations/implications – R&D managers can use this R&D knowledge management capability scale to measure, compare and develop the knowledge management capabilities of their R&D teams. Originality/value – The three dimensions of R&D knowledge management capabilities along with their measurement items are the unique contributions of this study to the knowledge-based view of the firm.