EFFECTS OF USING INFORMATION AND COMMUNICATION TECHNOLOGIES ON RELATIONSHIPS WITH OTHERS AND PERSONAL WELL-BEING

Abstract

Paradoxes of using technology imply phenomena where the same option of a particular technological device both improves and undermines the well-being of people. In this paper, we deal with the present-absent paradox, which is related to the freed-enslaved paradox. The phenomenon of absent presence is examined in contemporary research through two constructs: technoference and phubbing. The general model of the effects of using information and communication technology on the relationships assumes that disrupting interactions leads to conflict; conflict lowers relational well-being, also lowering personal well-being. At the same time, the person becomes attached to the device, usually the telephone, and is “enslaved.” Specific models are also offered as part of the phubbing test. The paper also summarizes the results of empirical research on the two phenomena to illustrate specific, confirmed effects the use of ICT devices has on the relationship with others and personal wellbeing. Conscious use of technology could significantly reduce the repercussions, but this also seems a kind of paradox.