Analyzing the impact of Technological KM and Participatory KM in FTA

Abstract

The labor market is becoming increasingly competitive, with new technologies and products being launched at all times. Companies that have the privilege of creating the products at the beginning of innovation can serve more customers and thus generate more profits. In this search for the market, companies are increasingly willing to please their customers, trying to understand what they seek. There are several concepts, ways, strategies, and technologies that help companies better understand what people are searching for, interfering with this market. These strategies include Future-oriented Technology Analysis (FTA) and others, such as Knowledge Management (KM), from which we focus on Technological and Participatory practices. These strategies are directly related bringing a fundamental advantage to the company that knows how to use these concepts effectively.