Safety and quality issues as part of a holistic (i.e., sociotechnological) approach

Abstract

In the past, many so-called management concepts were not very successful because of their fragmented approach. This is also true for topics like safety and quality. Here, technical aspects often predominated while disregarding the equally important need for a change of attitude. On the other hand, awareness was created by timely limited programmes. The paper deals with integrating quality and safety in holistic (management) concepts, which are described first before being discussed in detail. © 1999 Taylor & Francis Group, LLC.