IMPACT OF SERVANT LEADERSHIP ON TURNOVER INTENTION IN STUDENTS WORKING AT A HYBRID WORKPLACE: THE MEDIATING ROLE OF WORK ENGAGEMENT

Abstract

Purpose: The aim of this study was to verify the relationship of servant leadership with employee work engagement and turnover intention. Design/methodology/approach: A quantitative survey (N = 213) was conducted with a group of young respondents (aged 20-29) from various companies in Poland. Correlation and mediation analyses were conducted in addition to path analysis based on maximum likelihood (SEM). Findings: Service leadership was negatively correlated with the intention to leave work. Work engagement was a partial mediator of the influence of superiors' servant leadership on subordinates' turnover intention. The examined phenomena were independent of the respondent's hybrid workplace or gender. Research limitations/implications: Limitations include a lack of representativeness and nonrandom selection of the sample. Another limitation is the cross-sectional nature of the study. It is worth repeating this type of research with representative groups. Practical implications: It is advisable to implement t the concept of servant leadership in enterprises to enhance the work engagement of the youngest generations of employees. Originality/value: The study provides new information with Polish respondents.