Overview of maintenance strategy, acceptable maintenance standard and resources from a building maintenance operation perspective

Abstract

This paper is part of a research study focusing on building maintenance operation processes. The fundamental investigation is to review building maintenance policy with respect to maintenance strategy, acceptable standard and resources. The arguments and problems arising in maintenance operation processes are discussed. Following the overall discussions, the types of challenges, problems as well as arguments from the organisational and operational perspectives are summarised. The preliminary conceptual framework highlights the importance for maintenance personnel to justify the building maintenance objectives by matching with organisational goals and objectives. It helps to improve the gaps between the top management at the strategic level and maintenance personnel at the operation level in performing building maintenance as well as maintenance operation efficiency. © 2009 Palgrave Macmillan.