HCI Design of Technological Products for Eco-tourism

Abstract

With the travel industry entering the experience economy era, improving tourism experience has become more important than ever. Technology is a good tool to improve traveling in ways such as weather predicting or tour guiding. However, the environment of eco-tourism is different from the general using environment of traditional tourism. Therefore, in order to apply technological products to eco-tourism, this paper proposes some HCI design suggestion from the perspective of UX like usability, information architecture and interaction design. We define two main design target groups as 'Normal tourists' and 'Narrators'. Expert system can be applied to the illustrating system for normal tourists while narrators need only a clear view of the system to make sure they find out the information of species they already know to give information to tourists. © Springer International Publishing Switzerland 2014.