Workforce segmentation model: Banks’ example

Abstract

This article aims at a presentation of a workforce segmentation model deriving from M.J. Piore and P.B. Doeringer’s concept of the dual labour market, as well as taking account of personnel policy instruments and perception of employment relationships. The results of theoretical analyses of workforce, enabled to build a new theoretical model of workforce segmentation. Such an approach has not been attempted at so far. In this model, the dimensions include the personnel policy instruments and perception of employment relationships, demographic, social and economic variables and analysis levels. This approach is a novelty, because the subject matter of research has usually comprised either quite narrow, selected aspects of employment, without reference to workforce segmentation, or wide, general considerations on workforce segmentation, without taking into account the specificity of its respective areas, let alone the micro-, mezzo- and international comparison perspective. Thus, developed model combines a typical business approach (taking into consideration various areas of employment) with an economic one, based on the notion of workforce and its segmentation.