Enhancement Integrated Quality Management in Islamic Education Institutions

Abstract

The management in TQM must be directed at a main goal, namely customer satisfaction, what management does is useless if it does not create customer satisfaction. Teamwork in handling projects of improvement or development of the quality of education is done through empowerment (empowerment) employees and its working groups by giving greater responsibility. The existence of cooperation in an educational institution is the main capital in achieving quality and stakeholder satisfaction through a process of continuous quality improvement. Teachers, staff and everyone in educational institutions also provide services to their colleagues and fellow internal customers. Poor internal relations will hinder the development of an institution. One of the goals of TQM is to transform a school institution into a team to achieve a single goal of satisfying all customers. The role of parents in children's self-motivation from an early age is a big asset for children's success in school. Keywords: Integrated Quality Management, Islamic Education Institution