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Apology as a Crisis Response Strategy: a Genre-Based Analysis of Intercultural Corporate Apologies

  • Li S
International Journal of Linguistics and Communication (2017) 5(1)
DOI: 10.15640/ijlc.v5n1a8
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Abstract

Corporate apologies made after an alleged wrongdoing or transgression could well be considered as an independent genre given that they are one of the most frequent and central …

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APA

Li, S. (2017). Apology as a Crisis Response Strategy: a Genre-Based Analysis of Intercultural Corporate Apologies. International Journal of Linguistics and Communication, 5(1). https://doi.org/10.15640/ijlc.v5n1a8

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