Development of the Home Care Quality Assessment Index (HCQAI)

Abstract

Aim: To develop a Home Care Quality Assessment Index (HCQAI) that may be used for overall assessment of home care in three areas : 1) conditions of the impaired elderly (outcome) ; 2) caregiver and caregiving situation (process) ; and 3) the home care environment (input). Methods: To develop the HCQAI, a list of items for assessment was drawn up, and the reliability of each item was verified. Reliability was investigated by a) test-retest reliability, and b) inter-rater reliability. Impaired elderly and their family caregivers who used the visiting nurse station of the Okazaki Medical Association were surveyed. A κ coefficient of 0.4 or greater generally served as the inclusion criteria for test-retest and inter-rater reliability of each item. A factor analysis was conducted for items satisfying the above criteria, using 10 scales. Results: Cronbach's α showing internal consistency (reliability) for these scales was 0.6-0.9. Two scales corresponded to care within the home : the "barrier-free" and "improvement of water facilities" ; three to the caregiver situation : "dressing appropriate for the season," "mistreatment by the elderly," and "hygiene and assistance" ; and five involved conditions of the impaired elderly : "cognition," "paralysis," "vision and hearing," "ADL," and "gross motor." Conclusion: The HCQAI developed in the present study, consisting of 41 items, can assess quality of home care both objectively and comprehensively, based on professional staff observation. Few indexes of this kind exist worldwide to scientifically assess input, process and outcome in the delivery of quality home care for the impaired elderly.