Performance evaluation of automated system over manual system of PPM in urban development

Abstract

The role of Information and Communication Technology (ICT) improves the overall growth and economy of the country by implementing better services in smart city environment relating to the land and property. ICT implements proper management of properties through a single platform. Plot and Property Management (PPM) is a system which is made to improvise the manual system in urban areas. With the implementation of this system owner/allottees of the property can monitor the status of their application on internet. This system can reduce the rush in Estate Offices. This system brought transparency in the working of the current system. This system also increases the efficiency of the staff as compared to the earlier system.