La mesure des tutorats en entreprise: Enjeux, complexité et limites

Abstract

Social and economical developments update the mentoring tasks in companies. The aim of this paper is to think about this acquisition way and knowledge or abilities changeover and his measure from two field studies relevant to maintenance operators and pay manager in a big service company. Analyses confirm the protean characteristics of mentoring and allow identifying some reasons, which get some difficulties to measure its cost. They invite to complete the quantitative measure with a qualitative component.