Sensemaking in detective work: The social nature of crime investigation

Abstract

In this article, we contribute to the knowledge on police detectives’ work practices, and report how police detectives make sense of casework in a social manner. As our research question, we address the ways in which detective work can be understood as a social process. To target this question, we conducted an ethnographic study that examines how detectives who work with domestic violence and high-volume crimes strive to frame and understand events in everyday investigative practice. The data consist of approximately 200 hours of ethnographic data and interviews from two departments in a Swedish police station. The results indicate that detectives’ sensemaking of casework took place through two principal practices: a concluding practice and a supporting practice. Furthermore, the findings show that detectives’ work is highly social and procedural. This suggests that detectives’ work practice is of a social nature and that contacts between investigators are important to take into account in the organization of an investigative department.