Measurement of Firm IT Capability to Efficiently Perform Business Tasks in an IT Environment

Abstract

In an IT environment, enterprises have applied IT to their management and business activities. It is very important that a firm efficiently apply IT to its management activities and to improve the performance of tasks. The measurement and management for a firm IT capability need to improve the management and business performance in an IT environment. Perceived measures are necessary for a firm to gauge its IT capability, for it to manage and improve its IT capability. The first measurement items were developed from the research of previous literature and expert reviews. The 16-item scale was extracted by the validity and reliability analysis from the first generated measurement items. The developed tool can be utilized for efficiently measuring a firm IT capability in terms of a comprehensive IT capability. Index Terms-Information technology (IT), firm it capability, measurement factor and item, measurement tool.