Motor Carriers' and Shippers' Perception of the Carrier Choice Descision

  • Premeaux S
N/ACitations
Citations of this article
6Readers
Mendeley users who have this article in their library.

Abstract

This study investigates the perceived importance of 36 carrier selection variables to both motor carriers and shippers. The ranking discrepancies identified indicate that shippers and carriers do not classify certain motor carrier selection variables similarly. Fortunately, motor carrier perceptions have improved since the Abshire and Premeaux (1991) study. To enhance shipper satisfaction, carriers must emphasize the more important selection variables. Specifically, carriers need to focus on offering more flexible rates, respond effectively to emergency or unexpected situations, and provide information and services through a comprehensive, Web-enhanced, electronic-data-interchange.

Cite

CITATION STYLE

APA

Premeaux, S. R. (2010). Motor Carriers’ and Shippers’ Perception of the Carrier Choice Descision. Journal of the Transportation Research Forum. https://doi.org/10.5399/osu/jtrf.46.3.646

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free