The influence of the transformational leadership in the organizational trust

Abstract

The aim of this paper is to analyze the influence of transformational leadership on organizational trust. For that we develop a case study following a quantitative methodological approach. The research was conducted at the Serralves Foundation (Porto, Portugal) to empirically test the proposed research model and its hypotheses. The empirical results confirm that transformational leadership positively influences organizational trust in all its components (benevolence, competence and integrity). These may assist cultural organizations in defining the most appropriate leadership styles that could lead to high levels of trust. As the main limitation of this study, we highlight the fact that it does not consider the leaders’ perspective on their subordinates’ behaviour.