Goal-oriented dashboard’s requirements with i*: A case study

Abstract

This paper aims to present a Business Intelligence dashboard with a goal-oriented approach. A case study was developed taking as context of analysis a Cuban college. The requirements of the dashboard were modeled by using aspects of social modeling and the language i*. The models obtained allowed analyzing the goals, tasks and resources necessary to accomplish the requirements of the dashboard, as well as to align the metrics of the dashboard with the goals of the decision-maker. The resulting dashboard allowed visualizing and monitoring the performance of students to support decision-making at a tactical level. The contribution of this paper is a goal-oriented approach for modeling the requirements of dashboards and for extracting the metrics of dashboards aligned with the goals of decision-makers.