Perceptions of Service Recipients on the Roles of Community Health Nurses in Children's Primary Care During the COVID-19 Outbreak in Northeastern Thailand

Abstract

To understand the roles of community health nurses in providing services to children in primary health care units during the COVID-19 pandemic. Qualitative research was employed. Data was obtained from documents, observations, and in-depth interviews. Eighty-five key informants were recruited in the study from seven groups: public sector officers, Local Administrative Organization (LAO), community leaders, teachers in child development centers, community organizations, civil groups, and family caregivers. Data was analyzed using the content analysis method. Findings showed the roles of community health nurses in primary care units categorized into eight themes: health care provider, health educator, manager, health collaborator, health coordinator, advocator, consultant, and data collector and reporter. The research reflects the crucial roles of community health nurses in caring for children, skills, knowledge gained, and preparation and engagement of community networks during COVID-19.