Credit Card Debt in Kota Damansara, Selangor: An Investigation of Credit Card Debt Determinants and Factors

Abstract

This paper explores factors influencing credit card debts in Kota Damansara, Selangor, Malaysia. Specifically, variables such as attitude, income, financial knowledge and bank policies are examined. The questionnaire in the study was distributed among 120 credit card holders. The study serves as guide researchers to extend the research work covering more variables in different economies. The data is collected using simple random sampling techniques. The results indicate that attitude, income, financial knowledge and bank policies have significant relationshipwith credit card debts. The contribution to this result can help to developing market economies or even developed countries where credit card debt is high. It gives awareness to the banker on understanding their credit card consumers, as well as providing insights to the credit card holders.