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Evaluation of Specialized Library Service Quality and User Satisfaction in the Digital Environment

  • Lee M
  • Baek H
Journal of the Korean BIBLIA Society for library and Information Science (2014) 25(1) 343-361
DOI: 10.14699/kbiblia.2014.25.1.343
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Abstract

This research was conducted to measure the satisfaction level of users and the service quality of specialized libraries in the digital environment. 289 users of 24 government-funded …

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Lee, M.-H., & Baek, H.-J. (2014). Evaluation of Specialized Library Service Quality and User Satisfaction in the Digital Environment. Journal of the Korean BIBLIA Society for Library and Information Science, 25(1), 343–361. https://doi.org/10.14699/kbiblia.2014.25.1.343

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