Book Review: Five Steps of Outcome-Based Planning and Evaluation for Public Libraries

Abstract

Most public librarians have pondered how to better report our library’s worth and value to our varied constituents, ranging from patrons to library boards to municipal councils, and many of us have wondered how effective some of our programming endeavors actually are. Librarians are good storytellers, and this new book—Five Steps of Outcome-Based Planning and Evaluation for Public Libraries—affirms our collective talent while nudging public librarians to “step up our game.”