When your source of livelihood also becomes the source of your discomfort: the perception of work–family conflict among child welfare workers

Abstract

We know from past research that social workers within the CWS are exposed to an array of workplace risks more than any other group within human services. Although several articles tend to focus on the reasons child welfare workers (CWW) leave/stay on their job, we know very little regarding how these workers juggle their roles between the home and the work domain. The present study explored CWW’s perception on how they combine the challenges at work with successful private/family life. We collected data through interviews with 16 CWWs across different cities in Norway. The use of thematic analysis produced four overarching themes, ‘it goes both ways’, ‘work-self-identity’, ‘spill-over effects’, and ‘on the lookout’. Overall, respondents acknowledge the interconnectedness between the home and the work domain. They maintain that they identify with the job and the field. They also raised issues concerning the negative effects of work on their private lives. Owing to the constant stress and challenges, a few of our respondents are already on the lookout for better alternatives. Findings point towards creating a better working environment for CWW through useful interventions and policies that ameliorate workloads of CWW.